It might surprise you, but Claudia says we should be aiming to navigate, not eradicate conflict. “You want people to disagree, not to be of the same opinion. You want people to challenge each other and not just say yes to everything. The evidence shows us that that is ultimately creating much healthier and better outcomes. But how to do that well?’
Leadership: It's not what you think...
Having recently returned from study at the Harvard Kennedy School, Helen shares her thoughts from her inspired time whilst attending the Art and Practice of Leadership Development (APL) programme led by Professor Heifetz.
If you want to problem solve... put those phones away!
There is now a plethora of research showing the cost of being part of this permanently connected world. Emails and phones are a source of constant stress and distraction. Phones on the table have been shown to reduce rapport, screen time has a serious impact on our sleep, the email alert is a constant distraction...